Privacy Policy

The protection of personal data and the safeguarding of the personal and financial information of our customers is particularly important to us. Therefore, we process your information exclusively based on applicable legislation, specifically General Regulation 2016/670 (better known as GDPR ), the Personal Data Protection Act ( PDPA ) and the Electronic Commerce Act ( ECA ). Please review this declaration, in which we inform you about the most important aspects of the processing of your data by Gerardo Online Ltd. (hereinafter referred to as We or the Company). In this declaration, we inform you about the most important aspects of the processing of your data on our website. It also informs you about the terms and legal grounds for collecting, processing, storing, using, destroying, and protecting your personal information, to the extent that you do not give us your explicit consent to do so.

What happens to your data after you contact us?

When you write to us through the form on our website or send us an email, we store your data for the period necessary to process your request, as well as to answer your subsequent questions. We will not share this information with third parties without your explicit consent!

Storage of your data

Please note that in order to facilitate the order and purchase process, as well as the subsequent fulfillment of the contract with you, we store your IP address, as well as your name, address, email address, and data for the payment method you use, for example, your credit card number.

The data you provide is necessary for us to fulfill our pre-contractual or contractual obligations towards you. We do not provide this data to third parties, with the exception of:

– the payment processor, payment service provider (bank, PayPal, ePay),

– the courier company with which we deliver your purchase,

– our accountant, and

- CloudCart AD, who are our data processor according to GDPR, and with whom we have a corresponding contract.

In the case of an uncompleted order, we retain the data entered for 30 days and reserve the right to periodically inform you of its status and your options resulting from it. In the case of a completed order and a contract fulfilled by us, based on Art. 6, para. 1, letters (a) and (b) of the GDPR, we store all data related to the legal relationship until the expiration of the 10-year period provided for in Art. 12 of the Accountancy Act ( AA ).

 

Using the "Opt-out" option

If for any reason you wish to opt-out of the services we provide through the cookies listed above, you should visit the " Exercise your rights!" section of our website and follow the steps outlined there.

Newsletter

You can subscribe to our newsletter by filling out the form on our website. For this purpose, we need your email address and your consent to send you relevant messages.
After you register for our newsletter/mailing list, we will send you a confirmation message with a link to confirm your registration.
You can unsubscribe from our newsletter at any time. Please send your unsubscribe request to the following email address: gerardo.shop.bg@gmail.com or use the "unsubscribe" button. Immediately after, we will delete your data related to sending our newsletter.

Your Rights

You have the right to access your data that we process, as well as the right to rectification, erasure (right "to be forgotten"), restriction of processing, data portability, withdrawal of consent, and objection.

If you believe that our processing of your data violates data protection regulations or if you believe that your rights under these regulations have been violated in any way, you can contact the competent administrative authority. In Bulgaria, this is the  Commission for Personal Data Protection . 

Contact us in one of the following ways:

Gerardo Online Ltd., contact details: s. Markovo 4108, Buzludzha St. 9, gerardo.shop.bg@gmail.com , +3597866383 , Dimitar Valkova