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Delivery
Delivery
1.Delivery is carried out via courier service.
2.Delivery is made to the user's address or to a courier office.
3.Delivery time is 3 to 5 business days.
4.Deliveries include an option for inspection and testing of the shipment.
5.Delivery costs are covered by the User, except in cases of delivery of goods worth over 99.99 euros. In this case, the delivery is covered by the Merchant.
Return
Return
Within 14 days of receiving the goods, the customer has the right to return or exchange them, provided the following conditions are met:
1. Preserved good commercial appearance, completely preserved packaging
(the goods are not torn, scratched, worn, washed, ironed, or damaged
in any way).
- There are no damages caused by improper use.
- Original packaging, consumables, and accessories are preserved, if any were included.
- Shipping costs for returning goods are at the customer's expense. (In case of goods exchange, the customer pays 2 courier fees
for transport in both directions). - Deliveries are NOT made on Sundays and official holidays.
- Refunds for purchased products are made after
we accept the shipment and verify its integrity!!! The refund is made by bank transfer within 14
business days from the date of receipt of the returned shipment. - All products are shipped with "VIEW AND TEST" option.
- If the goods have a manufacturing defect, they are replaced FREE of
charge by us, only if this is established in the presence of a courier or at the courier's office. - IMPORTANT: If the customer has used the "FREE DELIVERY" service,
the transportation costs for the initial delivery are at their expense.